FAQ about Meijer Gardens Outdoor Concerts

amphitheater3

The first show is just around the corner. With tickets now available to everyone and 5 sold-out concerts (and counting), we tend to receive the most questions about what to expect at concerts around this time.

Will there be food, or more importantly, can we bring our own?
What does “lawn seating” really mean?
Does rain mean the concert is delayed?
When can I line up?!

We’ll do our best to answer your most frequently asked questions so you’re ready to go when concert day arrives! Get ready to take some notes.

BUYING TICKETS
Tickets are now available for members and the public. Various ways to purchase tickets:

1. Online at StarTickets.com
     + Find a link on MeijerGardens.org to BUY TICKETS through Startickets.com
     + Handling fee of $3.25 per order (not per ticket) and convenience fee of $5 per ticket*

2. By phone at 1-800-585-3737
     + Handling fee of $3.25 per order (not per ticket) and convenience fee of $5 per  ticket*

3. In-person at Meijer Gardens Admission Desk
+ During normal business hours to avoid handling and convenience fees

*Handling fees are subject to change

TICKET PRICES
Concert ticket prices can be found on our website or this previous blog post.

TICKET SPONSORSHIPS
Sponsorships include two tickets to every concert, snacks and beverages and standard-height chairs reserved in the East and West Terraces. Contact 616-975-3177 or kkane@meijergardens.org if interested.

FOOD/COOLERS
Feel free to bring in your own picnic while enjoying a concert – that includes everything from cheese and crackers to Jimmy Johns. Keep in mind that glass containers are prohibited and unfortunately will not be allowed inside the Amphitheater (example: no salsa in a glass container).

We have a variety of affordable and delicious food options at our Concession Stand to right of the front gates. From hotdogs to deli sandwiches and popsicles, there’s something to satisfy your hunger during the show.

Coolers are also allowed, but we ask that they aren’t the “large-sized beach coolers” as courtesy to other concert-goers since they take up valuable space and cannot be used as seats.

DRINK
Factory sealed
bottles of water, pop and other beverages are permitted, but glass containers will not be allowed through the gates.  Alcoholic beverages cannot be brought on the premise. Wine and beer will be available for purchase at our Concession Stand and tents located within the Amphitheater.

CHAIRS/BLANKETS
All seating is general admission lawn seating. This means it’s first-come, first serve basis with concerts enjoyed on a beautifully manicured grass hill.

Any low-back chair measuring 12″ or less from the ground to the front of the seat bottom and 31″ to the top of the chair back in its highest position will be allowed. Blankets can be used for seating, but please be courteous of other guests by not saving larger-than-needed amounts of grass.

If you’re in need of a chair, consider:

  • Purchasing a low-rise chair at the Meijer Gardens’ gift shop or amphitheater. We offer a high-quality “GCI Wilderness Recliner” with our logo.
  • Rent a standard-height plastic venue chair for $5 (quantities limited). Pay at the box office, then bring this chair to one of the rented chairs’ designated seating areas.

Note: Several popular chairs measure 31.5″ from the ground to top of chair back (some “Tommy Bahama” chairs and other brands). These will be allowed, but as long as the chair back measures less than 32″ to the top and 12″ in front of seat bottom. Any chair more than 32″ will not be allowed.

PHOTOGRAPHY POLICY
Each artist has their own photography policy we must abide by, which pertains to guests and media alike. DSLR cameras and video-recording devices (this includes on mobile phones) are prohibited. Point-and-shoot cameras are allowed, but please no flash photography since it can distract the artists.

WEATHER/RAIN POLICY
Rain or shine! Bring your ponchos and/or smaller umbrellas if there’s a high probability of rain. Please be courteous to your neighbors by not blocking their views with large or golf umbrellas.

Our weather policy is – if there is either a watch or warning (tornado or lightning storm) for our area, the concert will be canceled. If a concert is underway and a lightning storm or tornado situation arises during the concert, the concert will need to end, and there will be no refunds.

The decision to continue a concert after adverse weather passes will be determined on a case-by-case basis, based on consultation with appropriate weather experts. Concerts are rain or shine unless there is severe weather as previously stated.

ACCESSIBILITY
We are an accessible facility and proudly comply with ADA regulations. Guests with medical or mobility issues may request special consideration for seating by visiting the box office window.

If seating in low chairs will be a mobility issue, we have standard-height white plastic chairs for rent ($5) while quantities last. Pay at the box office, pick up the chair by the merchandise tent and bring the chair to one of the designated seating areas.

LINING UP/GATES OPEN
Guests may line up outside the gates as early as they please. Placing of an empty chair or “place holder” will not be allowed – guests must be physically present to reserve their spots in line.

Refer to your ticket for information about when gates open– times vary.

Have questions that weren’t answered? Comment below and we’ll help get those solved for you.

11 thoughts on “FAQ about Meijer Gardens Outdoor Concerts

  1. My husband and I love the outdoor concerts and have tickets for 4 of them this summer. My niece has asked me to babysit for her almost 2 year old on the eve of the Brandi Carlile concert. What is your policy about babies in strollers? Do they need a ticket?

    • Hi Cathy, Thank you for your question. Children two and younger do not need a ticket to concerts. We do ask that strollers not come in the Amphitheater unless it’s mandatory. The reason being, there is limited seating and strollers block the views of fellow guests since they are taller than our chair requirements. If you must bring in a stroller, we ask you sit in the rental chair areas designated for taller chairs, which is to the left and right top of the Amphitheater hill. Hope this helps answer your question and enjoy the concert!

  2. I will be attending the Lyle Lovett concert on the 24th. I am a paraplegic in a power wheelchair and I am wondering where is the handicap seating located and are there any special instructions? Thank you.

    • Hi Maureen,
      We have handicap seating areas located on both sides of the Amphitheater hill. Upon entering the gates, head to the left or the right of the Amphitheater to find that perfect view. Enjoy the show!

  3. My husband is in a manual wheelchair, and we appreciate the ease of parking and the handicapped seating options. However, in order to sit at his height, I must pay $5.00 to rent a chair. I believe that if a chair meets the height compliance for the chairs in the handicapped sections, one companion should be allowed to bring a chair from home of those dimensions, or be provided one of the molded chairs at no additional charge.

    Also, it would be so very thoughtful of your many volunteers and security personnel to be attentive to the handicapped patrons as they arrive at the venue–actually approach the family and make sure that they know their seating options, chair options, restroom locations, etc. I know that for me it is very difficult to rent the chair, carry it to our place in line, and then carry that chair, our small cooler and jackets through the long line and down to our seating location.

    Thanks so much!
    Karen

    • Hi Karen,
      Thank you very much for your important and thoughtful feedback. We will pass your suggestions to our Concert Committee for further improvements to our guest experience. Thanks again and hope you enjoyed the concert.

  4. Do the same chair height requirements for the summer concert series apply to the Tuesday night “free to members” concerts?

  5. This would be our first trip to Meijer Gardens. When you buy tickets to a concert will you also be able to check out the gardens? Or would you have to purchase separate admission to the gardens and go before the concert? Thank you.

    • Welcome! You answered it with the latter half of your question – yes, separate admission tickets would need to be purchased to see the grounds before the concert (we close at 5 pm and concerts typically start around 7 pm). Enjoy whatever concert you choose! The full lineup will be announced in mid-April.

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